FAQ
CHILD’S EXPERIENCE
Will my child sleep on a cot?
Yes, they will! You'd be surprised how quickly children settle in when they see their friends doing the same. It becomes a natural and comforting part of their day.
What will my child’s nap schedule be?
All children, ages 1-5 are required by the state to have rest time once a day. Most kids nap during this time. For some older kids who have grown out of their naps, they do quiet time with books on their cots, or other quiet activities.
Will you potty train my child?
We ask that you start the process at home and we’ll work with you to support their needs at school.
When will my child move up to the next room?
Children move to the next room based on their birthdays. They’ll transition to the next room the last week of their birthday month, by spending some of the day in the new room. They’ll make the full transition the week after.
What if I have developmental concerns?
We are proud to partner with a certified speech-language pathologist who can provide consults upon request.
Will my child go outside?
Weather permitting, the children go outside twice a day. As per required by the state, we don’t go outside if it’s below 30°F or above 90°F.
THE CENTER
What is your safety & security protocol?
Our center is secured with coded entry doors to ensure only authorized individuals have access.
Is the center licensed?
Yes, we are fully licensed and meet all state requirements.
What are your hours of operation?
We are open Monday through Friday from 7:30 AM to 6:00 PM.
Do you offer part-time care?
We offer both full-time and part-time care. Part-time options are available for 2-4 days per week. At this time, we do not offer half-day programs.
What is your discipline policy?
We use positive discipline as a way to teach— not punish. Our approach is rooted in understanding each child's developmental needs. We set clear, consistent limits, model respectful behavior, and guide children using positive language and gentle redirection. Children are encouraged to make safe, kind choices, and if needed, they may be removed from a specific activity and offered alternatives, always with care and understanding.
What is your inclement weather policy?
In the event of severe weather, we will notify families by 6:00 AM with any delays or closures. You will receive a text from the owner or director.
When is the center closed?
We are closed for all major holidays and for the week between Christmas and New Year's.
Can I check in during the day?
Absolutely! Feel free to call or text us at any time to check in on your child.
Do you have cameras I can check throughout the day?
No, we don’t have cameras in our classrooms. You are welcome to call or text us during to day to check in.
Do you have a traditional 5’s program?
We don’t offer a traditional 5’s program for children who aren’t ready to go to kindergarten yet.
TEACHERS
What are the teacher-to-child ratios?
1-Year-Olds: 4 children to 1 teacher
2-Year-Olds: 5 children to 1 teacher
3 & 4-Year-Olds: 10 children to 1 teacher
Are staff trained in CPR and First Aid?
Yes, all staff members are certified in CPR and First Aid to ensure your child's safety.
Do employees undergo background checks?
Yes, all staff members are thoroughly vetted and must pass comprehensive background checks.